Business processes and management

Defining and specifying (processes, tools, rules), guidelines, templates, project management, handover and training, maintenance, support

 

Consulting

Communications strategy, brand and market positioning, design process in business, design management, technical strategy, requirements analysis, integration

 

Usability

User experience and testing, accessibility and technical compliance, audits and evaluations

 

Design

Information design, graphic design, interface design, information architecture, corporate identity and brand development

Writing

Simplification, plain language, copywriting, editorial, proposals and technical documentation

 

Technical

Database design, content management, website strategy, structuring, build (working with IT teams), business analysis

 

Marketing and business development

Presentations, pitches, analysis and tracking, CRM, campaign design

 

Training

Plain language, information design and the design process in business

We create clear communications that work in the most appropriate media for your message, and deliver measurable business benefits. Do any of these ring a bell...?

 

Offline
We need to design a brochure for our new service…

Online
We want a web site, but we're not sure how to go about it…

Analysis and specification
The developers are unclear about what they're building and they're starting to 'interpret' the requirements…

Usability
Customers can't get the information they need easily and are calling us / complaining / leaving…

Audits
We seem to have an amazing number of letters, forms and communications - surely we don't need them all?

Presentations
This presentation is important. I really believe we're the right supplier for them and I need to convince them of that…

Project management and troubleshooting
We've spent an awfully long time on this project. We haven't really delivered very much and time is running out…

Creative communication
We have trouble generating new ideas. We need a fresh perspective here or we have loads of ideas, but we find it difficult to structure them or it's hard to explain what we do to investors / customers…

...if so, we have the experience to make a difference for your organisation

Our Team

We set up tailored teams for projects, drawing on the skills of specialists, including:

Design specialists

Information, brand and web designers.

Design process in business.

Information architects and business analysts.

Back-end

Database and systems developers.

Back-end development, technical and open-source consultants.

Online

Web and mobile developers.

Ethnographic research and usability testers.

Simplified communications specialists.

Business

Analysts and researchers specialising in strategy.

Business processes and systems integration.

Technical management

We design communication solutions for clients across all industries.

From manufacturing through to entertainment, from finance to education.

Our team members have worked for and with teams from:

 

Automotive

Citroen
Designer-Vision Limited
General Motors
Peugeot

 

Consumer goods

Diageo
J&B Whisky
Tabasco

 

Design

Balfour Beatty
Brand Guardians
Design Council
Euro RSCG Circle

 

Education

AQA
Ravensbourne College of Design and Communication

Entertainment

BBC Music and Arts
BBC Radio 4
Britten Sinfonia
London Philharmonic Orchestra

 

Finance

Alliance and Leicester
Association of British Insurers
Barclays
Davidsons IFA
Financial Services Authority
Financial Times
Lawshare
Orbian
Reuters Global Systems
Reuters Finance and Administration
Standard Life
Zurich Financial Services

 

Finance - Dealing

AJBell
Beaufort Securities
Capita
CMC Markets
comdirect
Fidelity Brokerage
Lloyds TSB
Selftrade
Squaregain
Societe Generale

 

Government

Land Registers of Northern Ireland
Department of Health
UK Hydrographic Office

Health

Talk to Frank
Boehringer Mannheim
London Health Education Authority
HealthNet Plus

 

Manufacturing

Amarinth
Axiom

 

Media

Granada Media
Telemark Productions

 

Non-profit

London Philharmonic Choir
Lunar Mission One
Metropolitan Housing Trust

Petrochemicals

Octel

 

Publishing

Pan Macmillan
Penguin Books

 

Security

Matrix

 

Shipping

Lloyd's Register

Software

Orbian
Smallworld
Solidworks
Symbian

 

Technology

Diageo
Nightspark
General Motors
Syntegra

 

Telecoms

BT
OnStar (Europe) Ltd
Syncordia Services
Syntegra

 

Travel & Tourism

British Airways
Graythwaite Estate
Must Go Tours
VisitEngland

Project types

AQA
Alliance and Leicester
Amarinth
Association of British Insurers
Axiom
BBC Music and Arts
BBC Radio 4
Boehringer Mannheim
Brand Guardians
British Airways
BT
Capita
comdirect
Department of Health
Designer Vision Ltd
Diageo
Diageo Nightspark
Euro RSCG Circle
European Bank for Reconstruction and
--Development


Fidelity Brokerage
Financial Services Authority
Financial Times
General Motors
Granada Media
HealthNet Plus
J&B Whisky
Land Registers of Northern Ireland
Lloyd's Register
Lloyds TSB
London Health Education Authority
London Philharmonic Choir
Metropolitan Housing Trust
Norwich Union
Oce
Octel
OnStar (Europe) Ltd
Pan Macmillan
Penguin Books
Ravensbourne College of Design
--and Communication

Reuters Finance and Administration
Reuters Global Systems
Selftrade
Squaregain
Smallworld
Solidworks
Standard Life
Symbian
Syncordia Services
Syntegra
Tabasco
UK Hydrographic Office
Zurich Financial Services
Whether you already know exactly what you want or your requirements are less clearly defined, we can help.

Experienced professionals
We work with large and small organisations, in many sectors such as finance, telecommunications, automotive, education and government. We can manage and implement projects completely, but we're also used to working in collaboration with other agencies or 'filling a gap' in an internal team. We've been involved throughout projects and been called in for very specific tasks at particular stages.

Flexible
We work the way that suits the way you work. We don't have the hidebound procedures of many traditional agencies. We're independent consultants so you deal directly with senior people without having to run the account management gauntlet…

Team communication
If you're new to design management, we can do that for you. Or, if you already have highly experienced people, even better - we're happy to work with your project managers. We're also used to acting as translators and mediators where communication within a project team is a problem. Maybe your marketing and IT or operations people are talking different languages? We can advise you on setting up an internal team and make sure they can take over after the project ends. Or you may prefer us to manage your site or other systems in the longer term.

Perspective
As information designers, we have an unusual mixture of big picture and detailed thinking. Our role is championing the user or customer to make sure you're meeting their needs. This is vital at the start of a project to clarify your aims and helps to keep focus throughout.
It can also be exactly what you need if a project has gone off course…

Process
We explain everything as we go, we produce proposals, requirements and plans at every stage. You'll always know what progress has been made and what's being delivered (i.e. what you're paying for).

Results quickly
we're quick on the uptake and quick to learn about what's important for your particular business. We deliver on time and on budget.
We work hard, to tight deadlines if necessary.

Contact us

If you'd like to discuss ways we could help your project or organisation, please call us on 020 7430 1103 or contact us at mail@greenegg.net

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